Height & Light Blog

Play by a different set of rules

Latest Posts

Why Respecting Sales is One Key to Growth

Planes are funny places. Through the roulette of arcane airline seating procedures, you can wind up next to all sorts of people.  For fun, I sometimes try to guess within 2 minutes which social group the person next to me ran in when they were in high school or...

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Two very different exits

Two very different exits

It's said that leadership is influence.  While true, I also believe that how a leader influences matters over the long haul. Here's a recent example.  Over the holidays, you probably noticed the exits of two very different leaders from the world stage: Kim Jong-il and...

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The Half-Built Bridge

The Half-Built Bridge

"I hate half-built bridges!" It was a side comment from the CEO of a hot start-up as we walked through his offices.  He used the phrase to refer to unfinished projects and projects where half-way through, you might wonder, "Where were we going with this again?"  And...

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If Reprise

If Reprise

I first posted this during Thanksgiving week a year ago.  It immediately became the most read post I've ever written.  So I share it again this year... All the best this Thanksgiving! If you slept in a warm bed last night... give thanks. If you were blessed with a...

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One foot on the gas and one on the brake

Several weeks ago, a Russian passenger plane crashed, tragically killing all but one of the passengers and crew.  Thanks to the "black box" technology, we're able to dissect accidents like this one much more analytically than we can examine most mistakes. The crash...

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How to blow up a relationship

How to blow up a relationship

Want to blow up a business relationship? Try this on for size (trust me, you've seen this pattern): Take a colleague's email, comment, or behavior out of context. Assume the worst. Write an accusatory, abrasive email back to them. Include things you'd never say to...

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The Symbolic Act

The Symbolic Act

Why would someone shave off a perfectly beautiful head of hair? If you read this blog, I'm guessing you want to make a difference - in your company, in your team, for your customers, or in your community.  You probably believe what I do: that making a difference comes...

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Fear’s Casualty

Fear’s Casualty

In a recent post, I wrote about the downsides of using fear (or greed) to fuel your organization.  I still think a hunger for great things trumps fear (almost) every day.  But another reason recently came to mind. A while back, I was working with a leader in a really...

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Why the Why’s Matter

Why the Why’s Matter

A lot of people think that the leader's job is to make tough strategic decisions and then to communicate them out to the organization.  That's true, but if we stop with the "what" part of that message, we might just come up short. Here's an example: Anyone riding...

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