Height & Light Blog
Latest Posts
The Anatomy of a Great Question
Here’s how to shape questions that will save you from irritation and conflict.
The Next Level
When faced with new challenges, we have an opportunity to rethink how we play the game.
Why Many Meetings Stink
Here’s what’s missing from most leadership team meetings.
Emotional Bomb Squad
Four ways to handle emotions without exploding them in our faces.
The Joy of Leadership
You know you’ve grown when you can give your wisdom away.
How To Blow Up A Meeting
If you handle emotions poorly, get ready for the explosion.
What A Mismatch Tells Us
Pros use mismatches between what someone says and their emotional cues to learn the truth.
No Drama
One mark of wisdom is the drama it avoids.
Why Feelings Are A Listener’s Best Friend
Feelings are the truth serum for how we’re really doing.
See the Hole
Sometimes the first step in growth looks like a fall.
Handle With Care
Once you get good at identifying other people’s motives, you might be tempted to move from discovery to critique. “I always knew he was a selfish jerk,” you might think. “That motive is just plain… yuck.” It makes it easy to dismiss someone when we smugly think that...
Universal Motives
While we don’t expect to always get our way, we all have two universal motives.