Height & Light Blog

Play by a different set of rules

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Secrets of a Master Planner – The Whole

I'm lucky to work with very talented leaders, many of whom are stretching into new levels of responsibility. I recently spent a day with a young leader who is running a critical region of a multi-billion dollar telecommunications company. He is adjusting to his new...

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Dirty Word #17 – Rest

Paging through this week's Crain's Chicago Business, I came across an article about StanleyBlaylock, a new and influential leader at Walgreen's. The article rightly pointed out Mr. Blaylock's successful track record and critical importance to Walgreen's strategy. But...

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The Real Deal

In my last post, I talked about the power of sincerity - authentic interest - (and the emptiness of faking it). A while back, I ran into a client who happened to know a long-time friend of mine. When I mentioned that I thought we had this friend in common, Gus (my...

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Dirty Word #15 – Sincerity

A lot of my team's work has to do with shaping and growing top-notch relationships with crucial clients, staff members, and colleagues. That sounds simple, but it's amazing how many ways it can go wrong. Take a key client relationship: you've honestly taken it for...

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Playground Lessons

I was traveling last week. Before crashing in my hotel one night, I called home to check in with my family. My 10-year-old son got on the line and we had what began as a typical conversation. "What happened at school today?" (I've learned not to ask "How was school?"...

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The (Internal) Practice

I received an article in the mail from one of my clients last week. It's written by a Brian Martin, general counsel at a technology firm and poses a question that I've heard repeatedly from leaders of in-house professionals (legal, HR, IT, accounting) over the past...

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I dare you…

In the past few weeks, I've had the chance to interview a bunch of smart, young professionals about what it takes to be a "manager of choice." Most of us can't choose our manager. (Neither can they.) But there is plenty of research that says that a large proportion of...

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