Height & Light Blog

Once you get good at identifying other people’s motives, you might be tempted to move from discovery to critique. “I always knew he was a selfish jerk,” you might think. “That motive is just plain… yuck.” It makes it easy to dismiss someone when we smugly think that...

While we don’t expect to always get our way, we all have two universal motives.

A well-placed question gets you to a new level of understanding.

What you’re for tells me more than what you’re against.

Sometimes, NOT having the last word is the smartest thing to do.

Pros listen for spoken and unspoken motives.

Curiosity isn’t a gimmick. It’s humility made practical.

Two questions that will save you from listening fails.