Please don’t ask this question

Some time ago, I saw a presentation from a very well-known IT consulting group that advocated going out and asking internal stakeholders a question: “What can we do to help?” I couldn’t disagree strongly enough. No, I haven’t suddenly given up...

Velcro or Teflon?

Much has been written about making your message sticky.   Here’s a different perspective on the stickiness question: Is your organization velcro or teflon? Let me explain. When we work with clients who are trying to bring their vision to life, they inevitably...

Stuck on broadcast mode

I’m sitting in a hotel lobby with my back to the nearly-vacant bar. Two businessmen are talking to each other about a potential deal they’d like to make. Correction: they’re not talking to each other, they’re talking at each other. In nearly an...

Good fights

I got some interesting responses from my last post on handling irritants. It led me to think more about the inevitable fights we have on leadership teams. We shouldn’t be surprised when leadership teams experience conflict. Whenever there are important issues...

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