Your Most Important Job

Your most important job today is not cutting costs. Or managing cash. Or caring for your people. Or retaining customers. Or scenario planning for an uncertain future.  Those are all very important jobs. They are not most important.  Your most important job is to...

Collateral Benefits

The costs of this crisis are real and becoming clearer every day. Physical suffering for some. Loss of family and friends for others. Stress and strain and juggling responsibilities for most. Massive disruption for almost all.  But there are also surprising benefits....
How Durable Change Happens

How Durable Change Happens

Do you ever wonder what it takes to make changes that stick instead of slipping back into old patterns of behavior? I’ve been curious about that for a long time. To really understand how people make durable change, let’s flip the question and ask how people get stuck,...